Legal

Export Your Data

Last updated:
13 September 2026

You have the right to receive a copy of the personal data we hold about you, in a structured, machine-readable format (GDPR Article 20).

What the export includes

  • Profile information
  • Your posts, including captions and metadata
  • Your comments
  • Your messages
  • Your follows and followers
  • Your account settings and preferences
  • Your activity history

Videos and images are included as files alongside a JSON index.

How to request it

If you are signed in: Settings → Account → Export my data.

If you cannot sign in: email privacy@umtuba.com from the registered address with the subject "Data export request".

What happens next

  • We confirm your request
  • We prepare the export — this usually takes a few days and may take up to one month
  • We email you a secure download link
  • The link expires after 7 days

Format

A ZIP archive containing JSON files and your media. JSON is readable by common tools and can be imported elsewhere.

Questions

privacy@umtuba.com

Request export